Shipping and Customs Policy
This Shipping and Customs Policy explains the terms regarding the shipment of orders and the responsibilities related to customs clearance. By making a purchase on Nikita Ben Ami’s website, you agree to the following terms.
1. Shipping Costs and Responsibilities
All shipping costs, including any applicable taxes, are the responsibility of the customer. Shipping charges will be calculated and displayed during the checkout process. Please ensure that you provide accurate shipping information, as we cannot be held responsible for items lost or delayed due to incorrect details.
2. Delivery Times
Delivery times vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout. However, these times are only estimates, and we cannot guarantee delivery by a specific date.
3. Customs, Duties, and Taxes
All customs duties, import taxes, and fees are the sole responsibility of the customer. We are not liable for any additional costs that may be incurred due to customs processing or delays caused by customs authorities.
4. Customs Clearance
The customer is responsible for ensuring that the items ordered comply with local customs regulations. If any additional documentation or information is required for customs clearance, the customer must provide it promptly. Any delays or issues caused by customs are beyond our control.
5. International Shipping
We ship internationally to most countries. Please note that international shipments may be subject to additional taxes, duties, or fees, which are the responsibility of the customer. International orders may also be subject to longer delivery times due to customs processing.
6. Lost or Damaged Items
If your order arrives damaged, or if your package is lost in transit, please contact us within 7 days of delivery. We will work with you to resolve the issue; however, please note that shipping carriers may require evidence of the damage or loss before proceeding with any claims.
7. Contact Information
If you have any questions about shipping or customs, please contact us at: